| Author |
Message |
    
Bill Nelson
Unity Member
Post Number:
2170
Registered: 10-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, July 08, 2006 - 11:20 am: |   |
Hey, gurus,
I have an editing program (Stylewriter) that I have been using for over a year.
Suddenly, when I try to call it up, I get this message:
"The reply from the server was garbled or tampered with."
It says to try again later or check with...blah, blah.
Anyone have a clue how to fix? I have already uninstalled and reinstalled, same message! |
Pacwriter
Unity Member
Post Number:
2476
Registered: 04-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, July 08, 2006 - 07:14 pm: | |
that's a strange one Bill
I'll think on it
Are you using a registered copy or the free trial one?
http://www.perrycomer.com
http://www.blogger.com/publish.g?blogID=20779252&inprogress=true
|
Tom Elkins
Hsympothai Member
Post Number:
497
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, July 08, 2006 - 07:41 pm: | |
Can you uninstall, then reinstall it?
Tom Elkins
NORTH of TEXAS
www.authorsden.com/tomelkins |
Bill Nelson
Unity Member
Post Number:
2172
Registered: 10-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 10:12 am: | |
PAC, it's registered.
Tom, read msg. again. This time, put on your glasses! |
Tom Elkins
Hsympothai Member
Post Number:
499
Registered: 01-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 10:40 am: | |
Duh...
Tom Elkins
NORTH of TEXAS
www.authorsden.com/tomelkins |
Pacwriter
Unity Member
Post Number:
2477
Registered: 04-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 11:22 am: | |
Try it without the internet connected
I can send you my registration number if you can't get it going
http://www.perrycomer.com
http://www.blogger.com/publish.g?blogID=20779252&inprogress=true
|
Todd Hunter
Mindsight Moderator
Post Number:
3389
Registered: 02-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 03:03 pm: | |
Hopefully it's not something you have to renew the registration on every year to continue using...our church has some accounting software like that.
Have you loaded any software or changed any software since you last used this software succesfully?
Mindsight Moderator
Aston's Blog
Midwestern Writer |
Stephen Lodge
Wandering Member
Post Number:
182
Registered: 06-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 03:37 pm: | |
A computer once beat me at chess, but it was no match for me at kick boxing.”
—Emo Philips
Novels by Stephen Lodge:
"Shadows of Eagles"
"Charley Sunday's Texas Outfit!"
"Nickel-Plated Dream"
|
Bill Nelson
Unity Member
Post Number:
2174
Registered: 10-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 03:48 pm: | |
"Have you loaded any software or changed any software since you last used this software successfully?"
Todd,
Yes, and I feared maybe spyware/adware etc. I uninstalled the program, but it could leave remnants behind that might affect another program. Yes/No???
Can one run a search for hidden files? If yes, how? |
Todd Hunter
Mindsight Moderator
Post Number:
3390
Registered: 02-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 03:57 pm: | |
I generally use Ad-Aware to clean off adware...spyware usually gets picked up by Norton.
Generally (at least with Win98SE, I'm not sure about XP if that's what you're running), the "Add/Remove Programs" function will tell you if it couldn't remove everything.
If you uninstalled the possible spyware/adware, and then uninstalled and re-installed Stylewriter, I would think that should have cleared out any remnants affecting the program.
Mindsight Moderator
Aston's Blog
Midwestern Writer |
Bill Nelson
Unity Member
Post Number:
2175
Registered: 10-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, July 09, 2006 - 04:29 pm: | |
"Yes, I'm running XP. I used the "Uninstall" feature of the program rather than Add/Remove. Just to be sure, I just went there and the program does not appear on the currently installed list.
I'm getting zero help from customer support of Stylewriter. I'm very disappointed. I love the program, but support sucks.
I have this gnawing feeling in my tummy this is going to cost me money!
 |
Bill Nelson
Unity Member
Post Number:
2195
Registered: 10-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, July 15, 2006 - 05:44 pm: | |
the guy in the UK sent me a new disc. Uninstalled the old program, ran the new one and works like a charm.
Now that's customer service!
 |
C. E. Winterland
Mindsight Moderator
Post Number:
1983
Registered: 06-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 05, 2007 - 06:31 pm: | |
Looks like one of our excellent moderators got the offending post.
CEW
Mindsight Moderator |
Dennis Collins
Mindsight Moderator
Post Number:
2250
Registered: 06-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, March 05, 2007 - 07:47 pm: | |
I was able to replace the text with something else but I couldn't delete it. I don't know how it disappeared.
Dennis Collins
Moderator
www.theunrealmccoy.com
http://theunrealmccoy.blogspot.com |
Dennis Collins
Mindsight Moderator
Post Number:
2393
Registered: 06-2002
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, April 20, 2007 - 05:30 am: | |
OK... Somewhere on my keyboard I seem to remember hittinng a key or combination of keys that gave me a font that had accent marks, etc. Anybody know what I'm talking about?
After all when they change our national language to Spanish how you gonna do a enyay?
Dennis Collins
Moderator
www.theunrealmccoy.com
http://theunrealmccoy.blogspot.com |
Joyce Scarbrough
Unity Member
Post Number:
1059
Registered: 03-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, April 22, 2007 - 09:38 am: | |
Dennis, open Character Map (Start-->Programs-->Accessories-->System Tools) and select the font you're using. It will give you all the key combinations to make the special characters.
~Joyce Sterling Scarbrough
True Blue Forever
ISBN 0-9722385-9-X
Different Roads
ISBN 0-9722385-3-0
Authors Ink Books
http://www.authorsinkbooks.com
Read the first chapters: http://www.authorsden.com/joycelscarbrough1
Waste time on Joyce's Blog: http://joycescarbrough.blogspot.com
Watch the trailer: http://www.youtube.com/watch?v=kztz5e3XZeo |
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